Subscribed to wrong plan – change?

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  • #7235
    thetrickster
    Participant

    Thanks to David and Matt for the free Maintenance Plans, I proceeded to obtain the Run Maintenance Plan – however I got the HRM plan, not the Power plan.

    Is there a way to swap to the power plan? I tried using the coupon again, but it says “This coupon code is only eligible to be used once.”

    Will be proceeding to buy the Lv 3 Power Plan later on, but wanted it give this maintenance plan a go and see how the IQ App works etc

    Thanks

    Richard

    #7237
    David Warden
    Keymaster

    Richard, you bet. I just shared the Power version with you. Look for an e-mail from TP confirming that you want the plan added to your library.

    David

    #7240
    thetrickster
    Participant

    David, thank you so much.

    Very appreciated. Will have a good go with this and then come back soon for the Lv3 plan

    Thanks

    Richard

    #19014
    dzuluaga
    Participant

    Hey there, I also recently used a coupon code to access the Triathlon Maintenance RUN AND BIKE HRM plan, but I actually intended to use the coupon code for the Triathlon Maintenance RUN AND BIKE POWER plan. Unfortunately, I only realized my mistake after accessing the HRM plan.

    Would it be possible to exchange my HRM plan for the POWER plan, since that is the plan that I intended to use the coupon code for? I would be grateful for your assistance in resolving this issue.

    Thank you for your attention to this matter. I look forward to your response.

    Diego

    #19016
    David Warden
    Keymaster

    Diego, absolutely. Use code 2020Aid2 as a second code for that Maintenance plan.

    If you still have trouble, e-mail us at results@8020endurance.com and we’ll send you the plan directly.

    David

    #19023
    dzuluaga
    Participant

    Thanks, David, for your assistance so far. Regrettably, I am still experiencing some issues. Thus, I will email you at the email address you provided above, seeking further help. Diego

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thetrickster